Company
Name: ICICI Bank
Website: www.icicicareers.com
Position: Phone
Banking Officers
Qualification:
Any Graduate
Experience:
0-2 years
Job
Location: Thane, Hyderabad.
Salary
package: Best in industry
Company
profile:
ICICI
Bank is an Indian multinational banking and financial services company
headquartered in Mumbai. It is the second largest bank in India by assets and
by market capitalzation, as of 2014. It offers a wide range of banking products
and financial services to corporate and retail customers through a variety of
delivery channels and through its specialized subsidiaries in the areas of
investment banking, life, non-life insurance, venture capital and asset
management. The Bank has a network of 3,539 branches and 11,162 ATMs in India,
and has a presence in 19 countries.
ICICI
Bank is one of the Big Four banks of India, along with State Bank of India,
Punjab National Bank and Bank of Baroda. The bank has subsidiaries in the
United Kingdom, Russia, and Canada; branches in United States, Singapore,
Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre;
and representative offices in United Arab Emirates, China, South Africa,
Bangladesh, Thailand, Malaysia and Indonesia. The company's UK subsidiary has
also established branches in Belgium and Germany.
In
March 2013, Operation Red Spider showed high-ranking officials and some
employees of ICICI Bank involved in money laundering. After a government
inquiry, ICICI Bank suspended 18 employees and faced penalties from the Reserve
Bank of India in relation to the activity.
Key Deliverables:
·
Handle
and resolve customer complaints/ queries over phone.
·
Provide customers with relevant product and
service information.
·
Cross sell new product and service
opportunities to customers over phone.
·
Provide
feedback to the team leaders about product / process.
Key Skills:
·
Good
Communication Skills (English & Hindi Language).
·
Open
to work in rotational shifts.
Qualifications:
·
Age
less than or equal to 28 years
·
Graduates
in any discipline
·
0 - 2 years experience in call centers
handling domestic and international customers.
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